Mobile / Live
These terms set out how tk99org operates your account, what you can do on the platform, and what we expect from you. Access to sports markets, casino categories, and payment features — including bKash and Bank Transfer — depends on your acceptance of these conditions and on eligibility under your local law.
By opening or continuing to use a tk99org account, you confirm that you have read and accepted these terms in full. They govern every interaction with the platform — from browsing cricket and football markets to placing transactions through bKash or Bank Transfer. We may update these terms when our services change or when applicable rules require it; we will notify you through your registered account before material changes take effect. Continued use after that notice counts as acceptance. These terms do not override any mandatory rights you hold under the laws of your jurisdiction. Where local law limits or prohibits certain activities, those restrictions apply regardless of what these terms permit. If any single clause is found unenforceable, the rest of the terms remain in force. Questions about a specific clause can be directed to our support team through the contact routes listed on this page. We keep a dated record of each version of these terms; you can request a copy of the version that was active at any point during your account history by contacting support. Your account wallet, including any bKash-linked balance or pending Bank Transfer, is subject to the transaction rules in the relevant section below.
These terms apply specifically to your tk99org account and the services we operate directly. Third-party services linked from the platform — including payment processors and game content studios — are governed by their own separate terms.
Login credentials, session management, and account-level permissions fall fully within these terms. You are responsible for keeping your login details secure and for all activity that occurs under your account.
Deposits and withdrawals processed through bKash or Bank Transfer are covered here. Transaction limits, verification steps, and processing conditions are set out in your account dashboard and apply alongside these terms.
Sports markets, casino game lobbies, and promotional notices published on tk99org are within scope. We control this content and may change, suspend, or remove it at any time without prior notice.
Game studios, payment networks, and any external links operate under their own terms. tk99org is not liable for the conduct, availability, or policies of those third parties, even where their services are accessible through your account.
You have several practical rights relating to your tk99org account that you can act on at any time. You may review your full transaction history — including bKash deposits and Bank Transfer records — directly from the account history section once you are signed in. If any personal detail on your account is incorrect, you can update it through the account settings page; for changes that require identity verification, follow the steps shown there. If you believe a transaction has been processed incorrectly, raise it with our support team and we will investigate using the records held on your account. You may also request that your account be closed; submit that request through support and we will confirm the steps, including how any remaining wallet balance is handled. These rights sit alongside, and do not replace, any rights you hold under applicable law in Bangladesh or your eligible region.
Open the transaction history tab in your signed-in account to see a full log of deposits, withdrawals, and activity. bKash and Bank Transfer entries are listed with dates and reference numbers.
Update your name, contact details, or payment information from account settings. Changes that affect identity verification will prompt you to complete the steps shown on that page.
If a charge, transaction, or account action looks wrong, contact support with the reference number from your history. We will review the record and respond through your registered contact.
Submit a closure request via support. We will confirm the process, including how any wallet balance linked to bKash or Bank Transfer is returned before the account is closed.
If you have a question about any part of these terms, or need to act on a right described above, use one of the contact routes below. We respond through the same channel you use to reach us.
Open the chat widget from any page while signed in to ask about your account terms, a transaction query, or a policy question.
Send a written query to our support address listed in the Help section of your account. Include your account reference for faster handling.
The Help section in your signed-in account contains published policy articles and step-by-step guides for common account and payment questions.
We hold account data — including transaction records and contact details — for as long as your account is active and for the period required by applicable rules after closure. You can request a summary of what we hold by contacting support.
Transaction records, including bKash and Bank Transfer history, are kept for the period required under applicable rules. After account closure, retained data is held only as long as legally necessary, then deleted.
We use session cookies to keep you signed in and to remember your account preferences. You can manage cookie settings through your browser; disabling certain cookies may affect how account features work.
Your account is protected by the login credentials you set. We do not ask for your password through chat or email. If you suspect unauthorised access, change your password immediately and contact support.
To request a correction to data we hold, or to ask about how a specific policy applies to your account, contact support with your account reference. We will respond through your registered contact details.
Answers to the questions we hear most often about how these terms work and what they mean for your account.
Yes. Opening an account or continuing to use it after a terms update counts as acceptance. If you do not agree with any part of these terms, you should stop using the platform and contact support to close your account and arrange return of any wallet balance.
We notify you through your registered account before material changes take effect. The updated terms will also be published on this page with a revision date. Continuing to use the platform after the notice period counts as acceptance of the revised terms.
Yes. We keep dated records of each version. Contact support with your account reference and the approximate date you need, and we will provide the version that was active at that time.
When you request account closure, support will confirm the steps for returning any remaining wallet balance. The method and timeline depend on the payment route used and the verification steps shown in your account at the time of the request.
Access to platform features depends on your local law and eligible region. These terms set out our obligations and yours, but they do not override any mandatory local rules. If a feature is unavailable in your region, that restriction applies regardless of what these terms otherwise permit.
Reach out through live chat or email support with your account reference and the specific transaction or action in question. We will review the record against the terms that were active at the time and respond through your registered contact details.