Mobile / Live
tk99org collects and uses your information only to operate your account, process transactions through bKash or Bank Transfer, and keep your session secure. This policy sets out exactly what we collect, why we collect it, and the choices available to you — with access subject to your local law and eligible regions.
When you create an account with us, we collect the details you submit during registration — your name, contact address, and payment method details such as the bKash wallet number or bank account reference you link to your wallet. We also collect session data automatically: your device type, browser version, IP address and the pages you navigate within the platform. This data is used to verify your identity, process deposits and withdrawals through your chosen payment rail, and detect unusual account activity. We do not sell your personal data to third parties. We share data only where a legal obligation requires it or where a payment processor needs it to complete a transaction — for example, when you initiate a Bank Transfer or bKash deposit, the relevant transaction reference is passed to that payment service. Data is stored on secured servers and retained for the period required under applicable rules in the regions where we operate. Your continued use of this platform constitutes acknowledgement of this policy. If you disagree with any part of it, the correct step is to stop using the service and contact our support team to request account closure.
This policy governs everything connected to your tk99org account — from the moment you register to every session you open. It covers your account access credentials, the transaction records held against your wallet, and the content preferences stored under your profile. It does not govern third-party services you may reach through links on our pages, nor the privacy practices of payment processors such as bKash or your bank, which each operate under their own published terms. Availability of all features described here depends on your local law and the eligible regions we serve.
Your login credentials, session history and account settings are covered by this policy. We store only what is needed to authenticate your identity and keep your account operational across devices.
Deposit and withdrawal records linked to bKash or Bank Transfer are held under this policy for audit and verification purposes. The payment processor's own terms govern how they handle data on their side.
Browsing behaviour within the platform — which categories you visit and how long you stay — is captured in aggregate to improve navigation. This data does not identify you individually in any report we produce.
External links, payment gateways and any third-party tool we use operate under their own privacy terms. We do not control how those services handle your data once you leave or interact with them directly.
You have the right to see the personal data we hold against your account at any time. Log into your account and open the profile section — your stored contact details, linked payment references and recent transaction history are visible there. If any detail is incorrect, you can update most fields directly from the account settings screen; for changes that affect your bKash number or bank reference, our support team handles the update after a short identity check. You can also ask us to delete your account data. We will action this within the period required by applicable rules, though some transaction records may be retained where the law requires it. If you want to understand exactly what data we hold or how long we keep it, submit a request through our support channel and we will respond with the relevant detail. None of these steps require you to accept new terms — raising a question or requesting a change does not affect your ability to use the account in the meantime.
Open the account profile page after signing in. Your stored contact details and linked payment references — including your bKash number or bank account reference — are listed there for you to read.
Standard contact fields update through the account settings screen. Payment reference changes such as a new bKash wallet number require identity verification, handled by the support team on request.
Write to our support channel naming the specific data point you want to know about. We will identify what we hold and tell you how long it is kept, in plain language and without jargon.
If you want your account and associated data removed, contact support directly. We will close the account and delete eligible data within the period required, retaining only what legal obligations require us to keep.
Any question about how your data is handled, what we hold, or how to update or remove it should go through the support routes published on this site. Use the channel that works best for your device — all three routes below reach the same team and cover privacy questions alongside general account help. Access to support channels depends on your local law and eligible regions.
Open the chat widget from any page while signed in. Raise your privacy question directly and the team will pull your account record to help you — no need to switch devices or call a number.
Send your privacy request by email using the address listed in the contact section of this site. Include your registered account name and the specific data point or action you are requesting so we can respond without delay.
The Help section inside your signed-in account lists common privacy and data questions with the steps to follow. Start there for self-service options before raising a support request if you prefer to handle it yourself.
We keep your account data on secured servers using standard encryption for data in transit and at rest. Your bKash wallet reference and Bank Transfer details are not stored in plain text and are never exposed in your public profile. Cookies on this site are used for session management and basic navigation analytics — you can control non-essential cookies through your browser settings, though disabling session cookies will affect your ability to stay signed in. Data retention follows the period required by applicable rules in the regions we operate; we do not hold data longer than necessary. If we ever need to update this policy in a material way, we will notify you through your account notification channel before the change takes effect.
All data exchanged between your device and our servers — including login credentials and bKash or Bank Transfer references — travels over an encrypted connection. This applies whether you access the site on mobile or desktop.
We use session cookies to keep you signed in and analytics cookies to understand navigation patterns. Non-essential cookies can be disabled from your browser settings. Disabling session cookies will require you to sign in again each visit.
We hold your account data for the period required under applicable rules in the regions where we operate. Transaction records tied to bKash or Bank Transfer may be retained longer where financial regulations require it.
Any material change to this policy will be communicated through your account notification channel before it takes effect. You do not need to check this page repeatedly — we will reach you directly when something changes.
The questions below cover what members most often want to know about data, account access, cookies and how to make a request. If your question is not here, use the support channel to raise it directly.
We collect the name, contact details and payment references you submit during registration — including your bKash wallet number or bank account reference. We also collect session data such as your device type and IP address automatically when you use the site.
We share data only where a legal obligation requires it or where a payment processor needs it to complete a transaction. For example, a bKash deposit passes the relevant transaction reference to that payment service. We do not sell your data.
Sign into your account and open the profile section. Your stored contact details, linked payment references and recent transaction history are visible there. For a full data summary, submit a request through our support channel.
Most contact fields update directly from the account settings screen. Changes to your bKash wallet number or bank account reference require an identity check, which the support team handles on request. The process is straightforward and does not affect your account access while it is being completed.
Contact our support team through the live chat or email route published on this site and ask for account closure and data deletion. We will action it within the required period. Some transaction records tied to bKash or Bank Transfer may be retained where the law requires.
We use session cookies to keep you signed in and analytics cookies to understand how the site is navigated. Non-essential cookies can be controlled through your browser settings. Turning off session cookies means you will need to sign in again each time you visit.
Yes. Any material change to this policy will be sent to you through your account notification channel before it takes effect. You will not need to monitor this page for updates — we will reach out directly when something changes.