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tk99org sets out these legal terms so you know exactly what governs your account, your transactions through bKash or Bank Transfer, and your use of our sports and casino sections. Access to our platform depends on your local law and the eligible regions where our services are available.
These terms apply each time you access your account, place a wager, or move funds using bKash or Bank Transfer. By continuing to use the platform, you confirm that you have read and accept the conditions set out here. Availability of our services depends entirely on whether access is permitted under the laws applicable in your region — we do not make any representation that use is lawful in every jurisdiction. Where local law restricts or prohibits online wagering, it is your responsibility to check before proceeding. Our policy covers the sports markets, casino categories, and account wallet functions you reach through your registered login. It does not extend to third-party sites or services you may reach through external links. We may update these terms when our operations, payment rails, or applicable regulations change. When a material update occurs, we will post the revised version in the legal section of your account area. Continuing to use the platform after that point means you accept the updated terms. If you have a question about a specific clause, our support team is reachable through the contact routes listed in the support section below. Payment references in these terms — including bKash deposits and Bank Transfer withdrawals — reflect the methods currently configured for Bangladesh. Always check the payment section of your account for the current options and any limits shown there.
Not every part of your experience falls under the same policy clause. Here is how scope breaks down across the four main areas of your account.
Login credentials, session management, and identity verification steps fall inside this policy. We set the rules for account registration and suspension; you are responsible for keeping your login details secure and not sharing access with others.
Deposits and withdrawals made through bKash or Bank Transfer are covered by these terms and by the transaction limits shown in your account wallet. Fees, if any, are displayed before you confirm a transfer — check those screens rather than assuming any figure.
Sports odds, casino game displays, and promotional notices published on tk99org fall within our content policy. We may change or remove content at any time. Game outcomes are determined by the respective game engines; we do not modify results after they are generated.
External links, game studios such as CQ9, Microgaming, Pragmatic Play, and Bigtime Gaming, and any payment processors operate under their own terms. Our policy covers your account-level relationship with us, not the internal rules of these independent providers.
You have concrete options when it comes to reviewing, correcting, or querying information tied to your account. Start in the account settings page — your registered name, contact details, and linked payment methods like bKash are all editable there, subject to the identity verification step shown on screen. Transaction history is available under the wallet section; each deposit and withdrawal entry carries a timestamp and a status so you can cross-check any bKash or Bank Transfer movement against your own records. If something looks wrong, the right move is to raise it with our support team before taking any other step — they can pull the same records from their side. Requests to close an account or delete stored data are handled through the support contact routes listed below. We aim to respond to account-level queries within the timeframe visible on the support page at the time you write in; we do not publish a fixed SLA here because response capacity can vary. Keep your own record of any request you submit, including the date and the reference number shown in the confirmation message.
Open the wallet section of your account to see a full transaction log. Each bKash and Bank Transfer entry carries a date, amount, and status — download or screenshot these if you need them for your own records.
Name, email, and linked payment method fields are editable in account settings. Some changes trigger a verification step shown on screen — follow those instructions to confirm the update.
If a clause in these terms is unclear or you believe a decision affecting your account was made in error, contact support with your account ID and a short description. Support routes are listed in the section below.
Send a closure request through the support channel. Before submitting, withdraw any remaining balance to your bKash wallet or Bank Transfer account — funds in a closed account are handled per the payout policy shown in your account area.
If you need to raise a policy question, dispute a transaction, or request a change to your account data, use one of the contact routes below. These are the channels published on the site; we do not operate phone lines or walk-in offices.
Open the chat widget from any page while signed in to your account. State your account ID and the policy clause or transaction reference you are asking about so the agent can pull the right records quickly.
Send your query to the support email address listed in the Help section of your account. Include your registered email, a brief description of the issue, and any relevant transaction IDs from your wallet history.
The Help section of your signed-in account area contains published policy documents, step-by-step guides for bKash deposits and Bank Transfer withdrawals, and answers to common account queries before you need to contact an agent.
Your account security and the handling of data linked to it are governed by the practices described here and in the full privacy document accessible from the legal section of your account.
We collect only the information needed to run your account — registration details, transaction records, and session data. We do not sell personal data to third parties. What we hold, why we hold it, and how long we keep it is set out in the privacy document linked in your account area.
We use cookies to keep your session active and to remember preferences such as your language setting. The cookie notice shown on your first visit explains which cookies are necessary and which are optional. You can adjust non-essential cookies through your browser settings at any time.
Your password and any verification code sent to your registered mobile number are yours alone — do not share them. If you suspect unauthorised access, change your password immediately through account settings and contact support. We will never ask for your full password in a chat or email.
To update stored personal data or request removal of information we hold about you, write to support with your account ID and the specific change you need. We will confirm receipt and let you know the outcome once the request has been reviewed against our retention obligations.
The questions below come up most often when members in Bangladesh review our legal terms. If yours is not here, the support routes in the section above are the right next step.
Whether you can access tk99org depends on the laws applicable in your region. We do not confirm legality for every jurisdiction. Check the rules that apply where you are located before opening or continuing to use an account. Access is available only in eligible regions.
All deposits and withdrawals processed through bKash or Bank Transfer on your account are covered. The limits and fees applicable to each method are shown in your wallet area before you confirm a transaction — those figures are what govern the transfer, not any general estimate in this policy.
Log in and open the Help section, then navigate to the privacy document linked there. It details what we collect, how long we keep it, and who has access. To request a copy of the specific data tied to your account, contact support with your account ID and a written request.
Yes. Go to account settings while signed in. Most fields — including your email and linked bKash number — are editable. Some edits trigger a verification step shown on screen. Follow the instructions there to confirm the change; the update takes effect once verification is complete.
Withdraw any remaining balance to your bKash wallet or Bank Transfer account before you submit a closure request. The payout steps and any applicable conditions are shown in your account area. Support can walk you through the process if anything in those steps is unclear.
When we make a material update, the revised version is posted in the legal section of your account. Continuing to use the platform after the update is published counts as acceptance of the new terms. We recommend checking that section from time to time, particularly before making a large transaction.